Refund Policy
Hassle-Free 30-Day Return Policy
We prioritize your satisfaction. If you’re not fully satisfied with your purchase, our 30-day return policy allows you to request a return within 30 days of receiving your item. Please review the details of our refund policy below:
1. Eligibility for Returns:
To qualify for a return:
- The item must be in the same condition as you received it – unworn, unused, with tags, and in its original packaging.
- A receipt or proof of purchase is required.
2. How to Start a Return:
- To initiate a return, please contact us at Netsnook321em@gmail.com
- Once your return is approved, we’ll provide you with:
- A return shipping label.
- Clear instructions on how and where to send your package.
- Please note: Items returned without prior approval will not be accepted.
3. Damages and Issues:
- Kindly inspect your order upon delivery and contact us immediately if:
- The item is defective or damaged.
- You received the wrong item.
- We will promptly evaluate the issue and work to resolve it for you.
4. Refunds:
- After we receive and inspect your returned item, we’ll notify you of the approval status of your refund.
- If approved, your refund will be processed to your original payment method within 10 business days.
- Please keep in mind:
- It may take additional time for your bank or credit card company to process and post the refund to your account.
5. Delayed Refunds:
- If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at Netsnook321em@gmail.com for further assistance.
We’re here to help make your shopping experience worry-free. If you have any questions or concerns about your return or refund, feel free to reach out to our customer support team.
Thank you for shopping with NetsNook.com