SHIPPING POLICY

Shipping Policy

Our Commitment to Seamless Shipping

 We are committed to delivering a hassle-free and efficient shipping experience. Your satisfaction is our top priority, and we aim to keep you informed every step of the way. Please review our comprehensive shipping policy below:

1. Processing Time:

  • Once your order is placed and payment is successfully processed, our team promptly prepares your items for shipment.
  • We aim to process and dispatch orders within 24-48 hours, excluding weekends and public holidays.

2. Shipping Methods:

  • To ensure secure and timely delivery, we partner with trusted shipping carriers.
  • The shipping method selected depends on factors such as the destination, package size, and weight.
  • We primarily offer standard shipping for most orders.

3. Estimated Delivery Time:

  • Standard shipping typically takes 8-12 business days from the date your order is processed to reach its destination.
  • Please note: Delivery times may vary due to external factors like customs clearance, weather disruptions, or unforeseen events.

4. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email or through your customer account.
  • This tracking number allows you to monitor your shipment’s progress online.
  • Kindly allow up to 48 hours for the tracking information to be updated in the carrier's system.

5. Address Accuracy:

  • To ensure a smooth delivery process, please double-check that the shipping address provided during checkout is accurate and complete.
  • We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

6. Non-Delivery or Lost Packages:

  • In the rare event of a delay or a lost package, our customer support team is here to help.
  • Please contact us immediately if your package hasn’t arrived within the estimated timeframe.
  • We will coordinate with the shipping carrier to locate your package or provide a replacement or refund, depending on the circumstances.

7. Customer Support:

  • If you have any further questions or concerns regarding your shipment, our dedicated customer support team is always ready to assist you.
  • Your patience and understanding are greatly appreciated as we strive to deliver your order promptly while maintaining our commitment to exceptional service.